The effort to reach more people through Internet based services has seen many ventures and e-commerce is one of the youngest but most active and powerful one. Myntra has the same vision as well, but with a fashionable side added to it. This is the e-retailer that took up the mission of making the netizen-generation more fashionable in the real life.
A breaking-the-gap-between-real-and-virtual endeavor in the true sense. And the result’s the surge in range of shoppers breaking the parable that they are doing not purchase dress materials or fashion accessories on-line. With embarrassment of trendy apparels from leading brands, stylish and distinctive fashion accessories and teaming up shoes to complete the planning, Myntra has managed to sweep the consumers of their feet.
Myntra was one of the first online retail superbrands in the country. Started in 2007, it raised around $40 million and spent that money well in establishing a delivery chain, and more importantly, the brand name. In 2011, Myntra launched its 1st and quite trendy TV business that was each before and prior to its competitors.
You may remind me of Flipkart which launched its first TVC in April, much before Myntra’s June date. I am not interested in comparing the portals, but now that you started it, let’s roll it out.
Flipkart was started by Sachin and Binny Bansal, Myntra was started by Mukesh Bansal. None of them are brothers and each the businesses came out of metropolis. Similarities end. Myntra is exclusively into fashion and lifestyle products. Flipkart is almost fourfold additional funded than Myntra and bent search for additional. Average order size here is Rs. 1250 which is still lower than that of Flipkart – $35 for Flipkart against 24 for Myntra.
In fact, in terms of stigmatisation, Myntra consistently has better communication and focus in positioning than any other online store. All their ad campaigns establish their online fashion store status and the same is carried through by their celebrity style tips and blockbuster movie inspired collections etc. Even on social platforms, they need a much better whole engagement than others.
You may ask if any these really matter or contribute to the shopping experience? Yes, they do. Mc. Donald’s does not make the best burgers, but look at their numbers. Now, down to the scores.
They have their own shipping and following page at intervals the web site, thus no delivery problems that I visaged with Pepperfry. You place an order, get mail and phone confirmation. But the delivery boy didn’t call to confirm if we home before coming, which Flipkart and Yebhi guys did.
I ordered a show that came in its own carton and a sealed polybag. Simple and neat, but I have no idea how clothes and other items are packed. But anything is better than the bone fatigue inducing packaging of Snapdeal.
Great. I have ordered from them twice and it has been an impeccable experience both the times. One of the orders was a try of shoes, that clad to be one size smaller. I won’t blame their measurement directions, which are accurate. Anyhow, I requested an exchange for a bigger size which is not an option. You can solely come then purchase the proper size everywhere once more, which is what I did.
This was the first time that I had to return an online order, but the experience was absolutely hassle free.
How am i able to obtain my order at Myntra?
We support the following payment options at Myntra:
Cash On Delivery (available in selected pin codes)
What is Myntra’s Return and Exchange Policy?
Myntra’s returns and exchange policy gives you an option to return or exchange items purchased on Myntra for any reason within the specified return/exchange period (check product details page for the same). We solely raise that you just do not use the merchandise and preserve its original condition, tags, and packaging. You are welcome to undertake on a product however please take adequate live to preserve its condition. There are 2 ways in which to come the merchandise to us:
Pick up => In most locations, we offer a free pick up service. You will see a pickup choice once you submit a come request.
Self-Ship => If we do not provide a acquire at your location. In such cases, we will credit the shipping costs in the form of Myntra credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
During acquire, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request. This sill refund might not be applicable for a few pin codes during which case refund are initiated once the merchandise has been received at our warehouse and has passed a quality check. If the picked up product doesn’t pass the standard check, we shall ship it back to you. If you select to exchange the item for reason of couple of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost.
However all exchanges are subject to stock availableness associated subject to your address being serviceable for an exchange. If you select to exchange associate item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we tend to are solely able to provide size exchanges. If you would like to exchange your item for an alternate product, we recommend that you just come it to get refund and buy the new item on an individual basis.
The following EXCEPTIONS and RULES apply to the present Policy
Swarovski, Precious jewellery, Cosmetics, Rayban spectacles, Socks, Deodorants, Perfumes, Briefs, Shapewear Bottoms, any Lingerie Set that includes a Brief, Swimwear, Mittens, Wrist-Bands cannot be exchanged or returned.
Some merchandise like fine jewelry, watches and elect merchandise that are prone to injury will solely be returned/exchanged for a restricted variety of days. Certain products like sherwanis can only be exchanged not returned. Please scan the merchandise Detail Page to check the quantity of days upto that a product are often returned/exchanged, post-delivery.
Due to the intimate nature, we handle returns for certain Innerwear, Sleepwear and Lingerie items differently. Only self-ship come is allowed for such things, thence pickup facility won’t be accessible.Also, these items cannot be exchanged.
All things to be came back or changed should be unused and in their original condition with all original tags and packaging intact (for e.g. shoes should be packed within the original shoe box).
Under Exchange Policy, only size exchanges are allowed. Items are often changed for an identical size or a special size. Exchanges square measure allowed given that your address is serviceable for an exchange by our supply team.
In case you have got purchased AN item that contains a free gift/offer related to it and you would like to come the most item, then you’ll need to come the free product as well
Myntra won’t be answerable for the merchandise came back by mistake. In circumstances wherever an additional or a special product is came back by mistake, Myntra wouldn’t be in command of malposition or replacement of the merchandise and isn’t accountable for its delivery back to the User
If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we have a tendency to advocate you employ a reliable messenger service.
If you self-ship your returns, your shipping prices would be reimbursed subject to your come having met our Returns and Exchange Policy and therefore the image of the messenger receipt is shared by you and validated by us. For self ship returns the refund for came back products can only be initiated if they experience a top quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.